Service Agreement
By checking the “I agree” box, you (“Customer”) agree to the following terms and conditions with SMF Systems Ltd, trading as VapeGuardian (“Service Provider”).
1. Scope of Services
1.1. Description of Services: The Service Provider agrees to provide the following services:
- Provision of a vape detection system, including hardware.
- Access to software.
- Supporting materials.
- Ongoing support.
1.2. Service Limitations: The Service Provider will not be responsible for any issues arising from misuse of the hardware or software by the Customer.
2. Payment Terms
2.1. Fees:
- The first device is charged at £29.99 per month.
- Each additional device is charged at £10 per month.
- All prices are plus VAT.
- The term of the service is 3 years.
2.2. Payment Schedule:
- Payments are due every calendar month or annually.
- Payments are to be made via automatic recurring method.
- Payments start on the date of delivery of hardware.
2.3. Late Payments: If payments are not received within two weeks of the due date, the service will be stopped until the acount arrears are brought up-to-date.
3. Term and Termination
3.1. Duration: This Agreement is effective for a term of 36 months from the date of delivery of the hardware.
3.2. Termination:
- The Service Provider may terminate this Agreement at any time.
- The Customer may terminate this Agreement with three months’ notice, and all devices must be returned in good and working order.
4. Responsibilities and Obligations
4.1. Service Provider Responsibilities:
- Delivery of devices.
- Ongoing access to software.
- Working and reliable detection system.
- Customer support.
- Regularly updated resources.
4.2. Customer Responsibilities:
- Make on-time payments.
- Make every effort to combat vaping using all provided resources by VapeGuardian.
5. Confidentiality and Non-Disclosure
5.1. Confidential Information: All information exchanged under this Agreement is considered confidential.
5.2. Non-Disclosure Agreement: Not applicable.
6. Dispute Resolution
6.1. Governing Law: This Agreement shall be governed by the laws of the United Kingdom.
6.2. Dispute Resolution: Any disputes arising under this Agreement shall be referred to the terms of the Agreement for resolution.
7. Miscellaneous
7.1. Amendments: This Agreement may be amended only by written consent of the Service Provider.
7.2. Entire Agreement: This document constitutes the entire Agreement between the parties.
7.3. Force Majeure: Should the Customer cease trading, devices must be returned to the Service Provider.
8. Additional Clauses
8.1. Intellectual Property: The Service Provider retains all intellectual property rights to the software and materials provided.
8.2. Indemnification: The Customer agrees to indemnify and hold the Service Provider harmless from any claims arising from the misuse of the vape detection system.
By checking the “I agree” box, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Service Agreement.